Feb 25 2008

How to Increase Conference Call Attendance

Published by Colleen Easley under Conference General

Have you ever had a significant amount of people register for a conference, and then only half of them show up? You’re not alone. This sort of thing is common for large volume conference calls (100+ people). It depends on the type of call, but our data shows an average turnout of 40-50%.

Do you want more than the “average” turnout? Here are some tips to boost conference call attendance:

Remind Your Participants – Remind your participants by sending an email or making a quick phone call. Sometimes people want to attend, but they forget.

Use a Guest Speaker – Invite a high-profile speaker. This can be an industry professional or a prominent member of your company. Inform participants that you will be hosting a live Q & A session with your guest speaker.

Take Attendance – Participants will be less likely to skip when they know that their name will be called out. A little accountability can go a long way.

Out-Dial – Instead of having participants call you, you should call them. Our blast-dial feature enables everyone on your list to be called at the same time. You can also have one of our operators assist you with the out-dial process.

Incorporate Media – Keep your attendees engaged and they’ll come back for more. Use Video, PowerPoint, Live Polls and Text-Based Chat to enhance your conferencing experience.

Keep it Entertaining – Incorporate humor throughout your meeting and find ways to keep it interesting. You can create a funny and interactive poll, show a comic strip or share a joke.

Consistency – Plan your calls for the same time and same day so that your participants are less likely to forget. In addition, your participants will begin to anticipate your meetings and plan accordingly.

Toll-free – Flat rate conferencing does not get the same response as toll-free. If people need to pay for the call, then they are less likely to attend.

Last-Minute Reminder – Nothing works better then a last-minute reminder. Send a short email about an hour before the conference call begins.


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Jan 08 2008

Conference Call Accounting Made Easy and Accurate

Published by Colleen Easley under New Features

AccuConference has just unveiled a new feature, accounting code validation. This feature is available through the Conference Manager, a desktop control system that allows the call host to manage all aspects of a conference call.

World-class products combined with high quality customer service makes AccuConference the leader among communication services providers.

A call facilitator inputs an accounting code to ensure that the call is traceable to a department, branch, cost center or other accounting entity. Now, users can pre-load their proprietary chart of accounts to the system. The code entered by a call facilitator can be validated against this master list, ensuring that only valid codes are entered. A valid code must be entered for the call to proceed. The resulting benefit is that all call activity will be traceable to authorized accounting entities for more effective and efficient management of company costs.
Two other refined reporting capabilities include the option to require the entry of multiple accounting codes prior to call initiation as well as the ability to create expiring accounting codes which are valid only for a specified time period. Both of these features are easily set up with just a few keystrokes.

“Our customers are priority number one. If you need it, we will build it. We want our product and service offerings to reflect the dynamic needs of our client base. Our goal is to offer them flexibility as their businesses grow,” says Rob Anderson, VP of Product and Development. “Creating the accounting code validation option was something our customers needed to effectively run their businesses. We made it happen.”

The accounting code validation option is just one of many fine features offered by AccuConference. Their products feature amenities such as reservationless 24/7 access, automated recording and playback, ability to view and control participant actions on audio or web conferences and dynamic application sharing, to name just a few.

World-class products combined with high quality customer service makes AccuConference the leader among communication services providers. High standards of quality and performance make it the only choice when it comes to selecting audio and web conferencing solutions.

Contact:
EasyCall Conference
800.730.0626


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