iPhone Live Call Screen

Clients can now access from anywhere

The Live Call/Dynamic Screen is now available for use on Apple’s top selling iPhone! Clients moderating calls from the road without access to a computer can have the same controls as if you were sitting in your office. You can just pick up and go, even if your conference isn’t over.

Not only is our state of the art Live Call Screen available, but so are all administrative functions of the AccuConference customer site. Check your balance, schedule conferences, add new users, and manage all aspects of your AccuConference account. Teleconferencing has always been a solution of convenience. Now, let it take you even further with complete mobility.

“Clients can now access from anywhere,” said VP of Operations, David Byrd, “We try to be the best and keep up with the changes. iPhones are incredibly popular because of their accessibility, so why shouldn’t we be trying to provide that to our clients?”

With the new accessibility and technology, we hope to open another door that will make our services easier to access for all our clients – including those of you who are on-the-go.

For more information on AccuConference visit our ‘A Better Conference Call‘ web site.

The Telecom Association Member’s Choice awards were awarded in eleven service categories to vendors for their “Overall Excellence” in the telecommunications industry. In the service category of “Conferencing,” the Member’s choice award went to Accuconference of Fort Worth, Texas.

There are over 2,000 agent members in the Telecom Association, each distributing services and recommending solutions to businesses around the world. The services and solutions they recommend are provided by the companies that are the backbone of the communications industry. These telecommunication providers are nominated by the Telecom Association members and put to a vote. The agents vote on who is doing the best job as a provider in service, product, and customer service.

It was quite a surprise as we didn’t know we had even been nominated

“It was quite a surprise as we didn’t know we had even been nominated,” said David Byrd, Vice President of Operations at AccuConference. “To be in the top five is amazing enough, but to be chosen as the best choice for conferencing is a great honor. We’ve always tried to do the best we can. It’s good to know we’re on the right path.”

Any company that provides a service in the telecommunication industry is eligible to be nominated and chosen for any of the eleven service categories. This year, there were approximately twenty companies in the conferencing category and around two hundred for all categories.

About the Telecom Association
Originally founded in 1995, TA is a membership organization for telecom agents, channel partners and vendors that provide the telecom and technology business services. Of TA’s 2,000 members, about two-thirds are distributors and the rest are providers. TA collects, creates, publishes and distributes information and content that TA members need or desire to help make their businesses more efficient and profitable.

About AccuConference
AccuConference began in 2002 with the philosophy of offering the lowest rates up front. The No Games/No Hassles approach was and still is a success. Starting from the ground up, the entire AccuConference platform was built to ensure the highest quality and most features while maintaining competitive pricing. Always offering the best price up front, AccuConference follows the No Games/No Hassles approach to business. Whether you are part of a large company or a small-business owner, AccuConference always offers the lowest rate with the best quality and features.

Do you want more than the “average” turnout? Here are some tips to boost conference call attendance:

Remind Your Participants – Remind your participants by sending an email or making a quick phone call. Sometimes people want to attend, but they forget.

Use a Guest Speaker – Invite a high-profile speaker. This can be an industry professional or a prominent member of your company. Inform participants that you will be hosting a live Q & A session with your guest speaker.

Take Attendance – Participants will be less likely to skip when they know that their name will be called out. A little accountability can go a long way.

Out-Dial – Instead of having participants call you, you should call them. Our blast-dial feature enables everyone on your list to be called at the same time. You can also have one of our operators assist you with the out-dial process.

Incorporate Media – Keep your attendees engaged and they’ll come back for more. Use Video, PowerPoint, Live Polls and Text-Based Chat to enhance your conferencing experience.

Keep it Entertaining – Incorporate humor throughout your meeting and find ways to keep it interesting. You can create a funny and interactive poll, show a comic strip or share a joke.

Consistency – Plan your calls for the same time and same day so that your participants are less likely to forget. In addition, your participants will begin to anticipate your meetings and plan accordingly.

Toll-free – Flat rate conferencing does not get the same response as toll-free. If people need to pay for the call, then they are less likely to attend.

Last-Minute Reminder – Nothing works better then a last-minute reminder. Send a short email about an hour before the conference call begins.

World-class products combined with high quality customer service makes AccuConference the leader among communication services providers.

A call facilitator inputs an accounting code to ensure that the call is traceable to a department, branch, cost center or other accounting entity. Now, users can pre-load their proprietary chart of accounts to the system. The code entered by a call facilitator can be validated against this master list, ensuring that only valid codes are entered. A valid code must be entered for the call to proceed. The resulting benefit is that all call activity will be traceable to authorized accounting entities for more effective and efficient management of company costs.
Two other refined reporting capabilities include the option to require the entry of multiple accounting codes prior to call initiation as well as the ability to create expiring accounting codes which are valid only for a specified time period. Both of these features are easily set up with just a few keystrokes.

“Our customers are priority number one. If you need it, we will build it. We want our product and service offerings to reflect the dynamic needs of our client base. Our goal is to offer them flexibility as their businesses grow,” says Rob Anderson, VP of Product and Development. “Creating the accounting code validation option was something our customers needed to effectively run their businesses. We made it happen.”

The accounting code validation option is just one of many fine features offered by AccuConference. Their products feature amenities such as reservationless 24/7 access, automated recording and playback, ability to view and control participant actions on audio or web conferences and dynamic application sharing, to name just a few.

World-class products combined with high quality customer service makes AccuConference the leader among communication services providers. High standards of quality and performance make it the only choice when it comes to selecting audio and web conferencing solutions.

Contact:
EasyCall Conference
800.730.0626

With the free recording feature of the AccuConference conference call service you can play back your conference calls anywhere, anytime. Take advantage of the cost savings and untapped profit potential of the free recording service that comes with the AccuConference conferencing package.

Benefits of Recording Calls:

• No need to pay someone to take notes of each call. Once you’ve recorded a conference call you have several options of how to handle the resulting .wav file.

1. Download it and put it up on your web site for anyone to access.
2. Have it professionally transcribed.
3. Participants who missed the call can dial in after the call to hear it again
4. Download it and burn it to a CD to distribute to participants

• Save money on training. Make all training calls available via a web page for new employees, board members, or partners. They can listen to them on-line or download them for playback on their mp3 players.
• Free content resource. Have your conference calls transcribed to use as a source of expert content for your company’s web site, newsletters, or employee bulletins.
• Marketing tools and products. Convert transcribed conference calls into a book, article, or special report to be given away as marketing tool or sold as a product.
• Permanent Record for legal purposes. If your conference discussed issues of a legal matter, recording it and burning to a CD preserves the legal integrity of what was discussed, leaving no room for misinterpretation.

So get started recording your calls today. If you don’t have a conference call plan that offers free recording, you can sign-up with AccuConference and have this feature available immediately.

Contact: EasyCall Conference
800.730.0626

It’s the season of infinite giving. AccuConference, a preeminent provider of audio and Web conferencing technologies, is joining in the holiday spirit by bestowing a low rate of 50% off all AccuConference products to nonprofit companies and universities nationwide through its first ever Get Connected program.

“AccuConference has always been dedicated to supporting organizations that help people around the world learn, acquire new skills, and better their lives,” explained Jim Black, CEO and President of AccuConference. “From schools and health care organizations to children’s groups and local arts, we are pleased to be in a position to support these companies. This year, we made the decision to step up our efforts with the Get Connected program in honor of our customers.”

We have been using AccuConference for two years and have had nothing but a positive experience. Everyone in our organization is extremely pleased.

One of the many organizations participating in the special rate program is the U.S. Air Force Auxiliary Civil Air Patrol, a nonprofit promoting aerospace education through cadet training programs for young men and women. The Civil Air Patrol also encourages and assists search, rescue and disaster relief missions. AccuConference provides audio conferencing services that connect personnel stationed throughout six different states.

“Being a non-profit organization that needs to conduct monthly conference calls with people scattered all over the state and surrounding area, cost of services was absolutely considered when creating our budget,” said Colonel Bill Webb of the U.S. Air Force Auxiliary Civil Air Patrol. “The support and generosity of our corporate partners help raise vital awareness for aerospace research. We have been using AccuConference for two years and have had nothing but a positive experience. Everyone in our organization is extremely pleased.”

Jim Black added: “AccuConference has grown and prospered by delivering new and indispensable conferencing tools to meet customer needs. We are fortunate to have the support system of vital organizations like the Air Force Auxiliary Civil Air Patrol, and AccuConference is pleased to be able to give back to our community in this way.”

Premier quality, convenience, delivery and performance are the elements that comprise effective conferencing. AccuConference develops technologies with innovative and interactive solutions including reservation-less conference calls, Web conferencing and Mac-compatible applications. The service provides complete, versatile multi-function audio solutions to create a superior conferencing and collaboration experience.

For more info on Get Connected program and all AccuConference products, please go to www.easycallconference.com/non-profit-conference.shtml

Accuconference, the premier web- and phone-conferencing company, announced a new customer incentive program today. All new and existing customers are now eligible to earn five American Airlines AAdvantage® reward miles per dollar paid for conferencing. The program is not entirely new to AccuConference. Previously customers earned one AAdvantage® mile per dollar paid. Now, in addition to rewarding existing loyal customers, the program aims to generate more awareness to prospective clients about their conferencing services.

And we like rewarding them for using our service. And now our customers can experience first-class conferencing, and first-class flying, for less.

“People enjoy earning reward miles for something they already do,” said Rob Anderson VP of Marketing. “And we like rewarding them for using our service. And now our customers can experience first-class conferencing, and first-class flying, for less.”

AccuConference offers some of the most competitive pricing in the industry. They provide various conferencing packages which offer cost-effective solutions to small, medium and large businesses. There are no monthly fees or set-up costs when using AccuConference and clients earn AAdvantage® reward miles above and beyond their regular savings.

The AAdvantage® reward program is the world’s largest air miles program. Customers can purchase fares on American Airlines, American Eagle, British Airways or any of the 20 airlines who are part of the Oneworld Alliance.

AccuConference is based in Ft. Worth, Texas. They boast a robust conferencing system with immediate customer service and support. Fiber optic lines ensure a crystal-clear conferencing experience.

Customers can sign up online at www.easycallconference.com or call customer service toll-free at 1.800.730.0626

AccuConference has upgraded their features with new functionality designed to allow callers to dial in at their convenience and select from a menu of pre-recorded conference calls.

The Playback Tree is a feature that allows recorded conference calls to be uploaded to the customer’s account and then easily accessed by listeners through an audio menu from which they make selections. Up to five recordings can be made available on the Playback Tree.

Easy set up, customization and simplified access make this another powerful tool to help them run their businesses more efficiently and effectively.

Customers can use recordings made on the Accuconference conference call bridge, or they may send other recorded files, which are easily uploaded to the tree structure. The selection menu features audio prompts that can be customized to maintain customer brand integrity. This is especially important when making conference calls accessible to clients, customers, vendors and others outside the company.

The Playback Tree is the perfect delivery mechanism for providing pre-recorded marketing messages, informational recordings, and recordings of meetings or training sessions. With convenient 24/7 access and a simple audio menu, anyone including employees, customers and even prospects, can listen to conference calls when they want.

“Every feature and function we design is based on convenience and ease of use. The Playback Tree offers our customers flexibility that helps them meet their needs around the clock,” says Rob Anderson. “Easy set up, customization and simplified access make this another powerful tool to help them run their businesses more efficiently and effectively.”

The Playback Tree option is just one of many fine features offered by AccuConference. Their products feature amenities such as reservationless 24/7 access, automated recording and playback, ability to view and control participant actions on conference calls or web conferences and dynamic application sharing, to name just a few.

World-class products, combined with high quality customer service, make AccuConference a leader among communication services providers. High standards of quality and performance make it the only choice when it comes to selecting audio and web conferencing solutions.

More Information and Pricing

Contact:

EasyCall Conference
800.730.0626

AccuConference offers a desktop control system that allows the host to control all aspects of the call.

Conference callers who are fed up with paying for expensive operators to coordinate their communications have another option. AccuConference offers a desktop control system that allows the host to control all aspects of the call. The system allows real-time viewing of a conference call, the ability to see who is talking, live Queued Q & A, the ability for participants to “raise their hands,” viewing the number of people in the conference and where they are from. AccuConference offers free recording of calls and a complete portfolio of other services to make your Conference Calls more productive.

“When we started five years ago, there were only a handful of companies involved in the conferencing business,” says Rob Anderson, VP of Marketing. “Now, there are hundreds of companies in the business and the market is pretty well saturated. We had to create a niche that sets us apart from the rest.”

Among the other services the company offers are toll-free conferencing plans, flat-rate programs, and international calling at no extra surcharge to more than 30 countries. Web conferencing, which is gaining popularity, is also offered by AccuConference at either per-minute or flat rates. Web conferencing allows the use of PowerPoint presentations, application sharing, and the user can add video or chat options.

Customers who sign up for audio services can take advantage of a free trial offer on the company’s audio and web conferencing offerings.

“Our system is ever changing based on the needs of our customers. We build our features based on customer requests and we’ll be adding more features as we get requests and ideas from customers,” Anderson said.

Contact:
EasyCall Conference
800.730.0626

AccuConference, a leader in audio and web conferencing, announced the launch of their new online polling feature. The survey tool will be bundled with insight™, the company’s web conferencing program, and will be offered at no additional cost.

In a colleague- to-colleague business meeting, polling can be used to reach a consensus quickly and avoid long-winded answers.

insight™ allows a moderator to safely share PowerPoint, host live Q & A sessions, and interact with participants using text-based chat. The secure platform also allows a moderator to mute/un-mute participants during a live call. Polling is one of the many features available to customers who log into their accounts online.

“The customers who utilize these web-based features have integrated them into their day-to-day conferencing.” says VP of Marketing Rob Anderson. “We continue to develop customer driven technology that is easy to use and will enhance the conferencing experience.”

insight™ is entirely web-based, which means users do not need to download or install anything. The program is 100% Mac compatible and can be viewed using any mainstream internet browsers.

The online-polling will allow users to view real-time results during a conference. It will also give participants a chance to offer feedback without voicing their opinions out loud. In a colleague-to-colleague business meeting, polling can be used to reach a consensus quickly and avoid long-winded answers.

It can entertain as well. For example, if participants were asked to rank a press release, the answers might look like this:

A.) It’s breathtaking.
B.) I’ve read better.
C.) Please end my misery.

AccuConference is based in Ft. Worth, Texas. They provide a robust conferencing system with immediate customer service and support. Customers can sign up online at www.easycallconference.com or call customer service toll-free at 1.800.730.0626.